Every contact must have at least one address before it can be saved. Addresses are managed from the General tab of the contact editor.
Address data is reused across sales, purchasing, shipping, billing, B2B, and reporting workflows. Keep it accurate before creating documents that copy the address onto orders or invoices.
Add an Address
Open the contact editor and select Create new in the address area.
For a brand-new contact, Qoblex first saves the base company details and then opens the address editor. If company name, primary contact person, or email are missing or invalid, Qoblex shows validation errors and does not open the address editor.
Before the first address can be added to a brand-new contact, Qoblex checks:
- Company name. If missing, Qoblex shows Please enter a valid company name.
- Primary contact person. If missing, Qoblex shows Please enter the contact person name.
- Email. If missing or invalid, Qoblex shows Please enter a valid user email.
When these checks pass, Qoblex saves the base contact, assigns it a contact ID, loads sale agents and payment terms for the saved contact, creates a blank address, and opens the address dialog.
Edit an Address
Select an address card in the General tab. Qoblex opens the Edit Address dialog.
Editable address fields include:
- Line one.
- Line two.
- City.
- Zip code.
- State.
- Country.
- Mobile.
- Landline.
Select Close to close the address editor and return to the contact editor. Save the contact to keep the final contact changes.
Editing an address updates the contact record. It does not automatically rewrite historical orders, invoices, purchase orders, or shipments that already copied the old address.
If the customer needs an existing order or invoice to use the new address, update that document separately where the workflow allows it. Contact defaults mainly affect future document creation.
Delete an Address
Open the address and select Delete. Qoblex marks the address for deletion and closes the address dialog.
Because a contact must have at least one address, deleting the only address will prevent the contact from saving until another address is added.
Address deletion is saved with the contact editor. If you close the contact editor with Cancel Changes, Qoblex rejects unsaved address changes from that dialog session.
Customer Default Shipping Address
For customer contacts, the address editor includes Default Shipping Address.
Check this option to make the address the customer’s default shipping address. Only customer contacts show this setting.
In the contact editor, the address card shows a Default Shipping badge when the address is the selected default shipping address. The address card also receives a highlighted border when it is either the default shipping or default billing address.
Qoblex stores the selected address ID as the customer’s default shipping address. Selecting another address as default shipping replaces the previous default shipping address.
Use default shipping when staff normally ship to one customer address. If the customer ships to several locations, review the selected shipping address on each sales order before fulfillment.
Changing default shipping affects future sales workflows that use the customer default. It does not prove that every open order has the correct delivery address.
Customer Default Billing Address
For customer contacts, the address editor includes Default Billing Address.
Check this option to make the address the customer’s default billing address. Only customer contacts show this setting.
In the contact editor, the address card shows a Default Billing badge when the address is the selected default billing address.
Qoblex stores the selected address ID as the customer’s default billing address. Selecting another address as default billing replaces the previous default billing address.
Use default billing when invoices should normally use a specific billing address. If the customer’s billing entity differs from the delivery location, keep shipping and billing defaults separate.
If invoices are already created with an old billing address, review the invoice workflow before changing historical billing documents.
Clearing a Default Address
Open the address and clear the default shipping or default billing checkbox. Qoblex removes that default assignment from the customer contact.
Supplier Addresses
Supplier contacts can store address details, but they do not show the default shipping or default billing address options in this editor.
Troubleshooting
For support, collect the contact name, affected address, whether it is shipping or billing, and one affected document number.
