There is only one kind of adjustment in Qoblex. You never choose between a single-person count and a multi-user one when you create it – Qoblex decides which it is by watching who actually counts, and it can switch partway through a stocktake without asking you. That is usually the moment an operator gets confused: an adjustment that looked straightforward suddenly won’t authorize, a Reconcile button appears on its lines, and the running total on screen no longer means what it used to.
This article explains why that happens, exactly what changes the moment it does, and the two new terms – Count Agreement and Status – you’ll start seeing on the line items grid once it does.
Qoblex decides the count mode for you
Every adjustment starts out the same way, whatever it’s for: a correction you type in yourself, or a stocktake you hand to a team of scanners. There’s no setup screen that asks you to pick a count mode up front – the Type you’ll see on the adjustments list is a label describing what has already happened, not a choice you made.
- While only one person counts it, the adjustment is simply one that person counted alone. There’s no separate reconciliation step for it at all: when you authorize it, Qoblex resolves every line for you from the quantities already on it, using whatever you typed or scanned in yourself.
- The moment a second, different person records a count on the same adjustment, Qoblex turns it into a multi-user count. It logs the switch to your Activity Feed, noting that a second user has now counted on the adjustment. The same person scanning again – even a different product – doesn’t trigger it; it takes two distinct counters.
What changes once an adjustment becomes a multi-user count
- Every line must be reconciled before the adjustment can be authorized. Qoblex blocks authorization outright until each line has a single, settled final quantity – see Reconcile counted lines for how to resolve them, and Authorize an adjustment for what happens if you try to authorize with lines still open.
- The Add Products button disappears. It’s only shown while just one person has counted the adjustment, so once a second person’s count turns it into a multi-user count, you lose the ability to browse your catalog and bulk-add more products to it. Add everything you intend to count before a second person starts scanning. A scanner can still put a new product on the list by scanning it, at any time before the adjustment is authorized – see Count stock with scanners – but there’s no dialog left to add a batch of products by search or filter.
- In the adjustments list, the adjustment’s Type badge changes to reflect that it’s now a multi-user count, and you can filter the list by that same Type value to find it.
The total is provisional until every line is reconciled
The line items grid shows Units Changed and a running cost total for the adjustment. What that total means, and how firm it is, depends on where the adjustment stands:
- While it’s still a draft that only one person has counted, the total is an estimate: “Estimate based on current costs. The final cost impact is calculated when the adjustment is authorized.” Qoblex labels it Estimated Total to make clear it isn’t final yet.
- Once the adjustment has become a multi-user count, the tooltip changes to “All lines should be reconciled to get the final Cost Variance value” – and it keeps saying that even after the adjustment is authorized.
- An adjustment that only one person ever counted, once authorized, shows a settled total instead: “The total cost impact of this adjustment across all lines.”
The vocabulary you’ll start seeing
Once an adjustment has become a multi-user count, its line items grid can be filtered by two new fields:
- Count Agreement – whether the people who scanned a line logged the same number. Filtering by Agreed Only shows lines where every counter’s latest tally matches; Disagreed Only shows lines where they don’t. A line nobody has counted yet appears under neither filter – use Status = Pending to find those.
- Status – where a line stands in reconciliation. Pending means nobody has counted the line yet. Conflict means the count hasn’t settled to one final quantity – either because the counters’ latest tallies disagree with each other, or because they all agree with each other but that agreed count still doesn’t match what Qoblex has on hand. Resolved means a final quantity has been locked in.
Resolving a Pending or Conflict line into Resolved – one at a time or in bulk – is the subject of Reconcile counted lines.