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Shopify sync settings at go-live

This is the switch itself for a connected Shopify store: the setting that turns Qoblex from a quiet bystander into your store’s stock source.

It belongs right at Cutover day, step by step, after your stocktakes are in Draft and before you authorize them.


Shopify sync settings at go-live

While you set up and rehearse

If you connected this store early and paused it per Set up Qoblex before you switch, keep the inventory sync dropdown at Do not sync while you’re setting up and rehearsing. That way neither system overwrites the other’s stock figures before you’re ready.

How would you like to sync your product cost data? needs no change either way. It already defaults to Do not sync.

When the push to Shopify happens

The dropdown is in the Inventory levels Synchronization section, labelled How would you like us to sync your inventory levels (quantity adjustments, stock transfers, purchases…)?

That’s why cutover day has you turn it on before you authorize your stocktakes, purchase orders, and open orders, not after. Authorizing them is the change that fires the push.

Turn on inventory sync

  1. Open your Shopify store’s settings. In Inventory levels Synchronization, set the dropdown to Sync from Qoblex to Shopify.
  2. A Sync Inventory? column now appears in the location mapping table. It only shows once the dropdown is set to Sync from Qoblex to Shopify, so do step 1 first. Turn it on for every location that should push its stock to that store. Saving with Do not sync clears this box for every location, so if this store previously had sync paused, expect to re-tick it here rather than find it still on.
  3. Choose Save & Close. From here, every quantity or allocation change you authorize in Qoblex pushes to Shopify as it happens, and a manual change made directly in Shopify is overwritten on the next push.
  4. If you also paused Product Synchronization for the rehearsal (its direction and the two automatic new-product switches), turn those back on whenever you’re ready for Qoblex and Shopify to keep catalogue changes in step. This isn’t tied to the stock cutover itself.

For where these controls live, see Connect Shopify and choose your sync settings and Shopify locations, currency, and price lists. For exactly how the push works once it’s on, see How Shopify product and inventory sync works.

If you’re moving from a staging store to production

Matching strategy is set per store connection. If you rehearsed on a staging store and are now connecting a separate production store, set Match products by SKU again for it.

  • The matching setting doesn’t carry over from the staging store’s connection.
  • Match products by name is the default for a new connection.

See Rehearse your switch on a staging store.

Orders start flowing by themselves

Order sync has no on/off setting of its own. Shopify orders flow into Qoblex automatically once:

  • your store is fully connected;
  • your first product import has finished;
  • your subscription is active.

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