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By what you sell
Selling on Amazon is easy to start and hard to account for: the orders live in Seller Central, the stock lives wherever you keep it, and the two only meet in a spreadsheet somebody updates on Fridays. Qoblex brings the Amazon side in automatically (orders every few minutes, returns and refunds behind them), so a sale on Amazon draws down the same stock, and carries the same real cost, as a sale anywhere else.
This integration runs inbound: Amazon activity arrives in Qoblex on a timer. What that buys you is one stock figure and one set of costs that already know about Amazon, rather than a channel you reconcile after the fact.
Qoblex checks Amazon every five minutes and creates each sale as a Qoblex sales order. It reads updated orders too, so an order that moves to shipped on Amazon updates the same Qoblex order instead of arriving twice.
Every half hour Qoblex brings in Amazon returns and refunds and records them against the original order, matched line by line. Returned units are not restocked automatically: that stays a decision you make, not one a timer makes for you.
Each order line attaches to a Qoblex variant by its ASIN mapping first, falling back to an exact SKU match. Keep the mappings current and the right product is drawn down every time.
An Amazon sale deducts from the same stock as your store and your wholesale orders, so the figure your other channels are selling from already knows about it. That is the number that stops being a guess.
Cost comes from the purchase order with freight and duty allocated into it, so an Amazon sale is measured against what the goods actually cost to land. Revenue is easy to read off Seller Central; profit is not.
Pick the country, authorise in Seller Central, and Qoblex names the connection after it. Selling in more than one country means connecting each one, each with its own defaults.
Amazon orders become ordinary Qoblex sales orders, so invoices, credit notes and stock value post through to Xero or QuickBooks Online with everything else.
Orders placed before your connection date are skipped, so switching on does not drag your entire back catalogue into Qoblex behind you.
A default customer and a default location, and you are configured. There is no sync-direction switch to get wrong and no field-mapping screen to work through.
We needed to centralise our inventory as we simply could not keep up anymore. So glad we stumbled across Qoblex… After trailing the app it did exactly that and even opened up a pandora’s box of other features that we are now utilising and saving us even more time.
Which way it runs, what it files where, and the two things to set up before it works.
No. The Amazon integration is inbound: orders, returns and refunds come from Amazon into Qoblex. Qoblex does not send a stock figure back out to Amazon, so your Amazon listing quantities stay managed in Seller Central. What you gain is that Amazon sales are deducted from your Qoblex stock, so every other channel is selling from a number that already accounts for them.
A single default customer that you choose, not the individual Amazon shopper, because Amazon does not hand over shopper identities for this. The shopper’s shipping address is carried across and stored on the order, so you can see where the parcel is going, but the order is billed to your default customer. It is required: without it, orders cannot be created.
A default location you set on the integration, also required. Every Amazon order is allocated against it, so choose the one you actually ship Amazon orders from.
No, and this is the part worth reading twice. The product import links Amazon listings to products that already exist in Qoblex by matching seller SKU to Qoblex SKU. It does not create products. Get your catalogue into Qoblex first, with SKUs that match Amazon, and then import.
The order is still created and the line still shows with its Amazon name, quantity and price, but with no Qoblex product attached, so there is nothing to allocate or deduct against it. Map the ASIN and the next update from Amazon attaches the right variant.
Not automatically. A return from Amazon is recorded against the original order and marked authorised, without restocking. If the goods came back saleable, adjust the stock yourself. See adjustments and stocktake.
Yes. Each connection is one Amazon marketplace, so you connect each country separately and each gets its own default customer and location. Twenty marketplaces are supported.
Uninstalling stops the automatic sync and removes the connection, its defaults and its ASIN mappings. The products and sales orders already in Qoblex stay exactly where they are. See uninstalling Amazon.
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