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WooCommerce sync settings at go-live

This is the switch itself for a connected WooCommerce store. It’s the WooCommerce counterpart to Shopify sync settings at go-live.

It belongs at the same point in Cutover day, step by step: after your stocktakes are in Draft, before you authorize them.


WooCommerce sync settings at go-live

If you connected this store early and paused it per Set up Qoblex before you switch above, keep these at Do not sync while you’re setting up and rehearsing:

  • Inventory levels Synchronization
  • Product Synchronization
  • Pricing Synchronization

When the first push happens

Switching Inventory levels Synchronization to Sync from Qoblex to WooCommerce doesn’t push anything to WooCommerce by itself. It’s the same rule as Shopify.

The push fires only the next time a variant’s quantity or allocation actually changes in Qoblex. That’s exactly why cutover day turns this on before you authorize your stocktakes, purchase orders, and open orders.

Turn on inventory sync

  1. Open your WooCommerce store’s settings. In Inventory levels Synchronization, set the dropdown to Sync from Qoblex to WooCommerce.
  2. Under Which warehouse inventory levels are reflected in your WooCommerce store?, select every Qoblex location that should feed this store.
  3. Save.
  4. Set Product Synchronization and Pricing Synchronization to the directions that fit your business whenever you’re ready. Choosing Sync from Qoblex to WooCommerce or Sync both ways for products, with Would you like to automatically sync new products created in Qoblex to WooCommerce? on, starts creating every new Qoblex product in your store. Neither is tied to the stock cutover.

What Qoblex does once inventory sync is on:

  • It adds the available quantity of each selected location together and writes that single combined total to WooCommerce.
  • That total replaces whatever figure is already there. It’s an absolute overwrite, not an adjustment.
  • Every quantity or allocation change you authorize in Qoblex pushes the new combined total to WooCommerce as it happens.
  • A manual stock change made directly in WooCommerce is overwritten on the next push.

If you paused sync for rehearsal with locations already selected, they’re still selected when you switch back at go-live. Check the list rather than assuming you need to re-pick it. Equally, don’t assume pausing sync blanked it out.

For where these controls live, see Connect WooCommerce and choose your sync settings and WooCommerce locations, currency, and price lists. For exactly how the push works once it’s on, see How WooCommerce product and inventory sync works.

Defaults to check before you import

Matching strategy defaults to Match products by name for a new connection, the same as Shopify. Set Match products by SKU before you import if you’re matching against a second system.

Setting Starts on What a product import or a WooCommerce edit then does
Product Synchronization Sync both ways Can overwrite a matched product’s info and images, and delete any of its Qoblex variants that WooCommerce doesn’t have. A variant is kept if it’s part of a bundle, allocated to an order, or mapped to another store.
Pricing Synchronization Sync from WooCommerce to Qoblex Overwrites the product’s values in your selected Price and Compare At price lists.

How orders come in

Order sync has no on/off setting of its own, same as Shopify. But WooCommerce does not queue an automatic historical-order import once your product import finishes.

  • Qoblex sets up WooCommerce’s order notifications the first time you save the store’s settings, before any product import runs.
  • From that point on, it turns new and changed WooCommerce orders into Qoblex sale orders.
  • WooCommerce doesn’t bring in your existing orders by itself.
  • But any existing order that changes in WooCommerce after you connect (a status change, an edit, marking it Completed) comes into Qoblex then, through live sync.

Unlike a Shopify store, whose existing open orders are pulled in automatically once its first product import finishes, a WooCommerce order already in your store comes in by itself only when it changes.

Bring in the rest with the WooCommerce manual order import, not a CSV import. See Import historical WooCommerce orders.

Orders start coming in as soon as you first save the store’s settings (see Troubleshooting your switch for the cutoff).

So a Completed, Shipped, or Delivered order that changes in that gap reduces your stock, and its lines may not match a Qoblex product yet. Running the import straight away keeps the gap short.

See Import historical WooCommerce orders and Bring in open sale orders above.


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